This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
Hello,
You stated that:
bpowell@abc.com is rejected), but email bpowel@abc.com is accepted
So the difference is in the shortname "bpowell" as opposed to "bpowel".
From your description it is unclear if the recipient is an internal user in your Domino environment or an external internet domain. If abc.com is your local internet domain? If this is an internal user you can place bpowell (or bpowell@abc.com) under the User name field of the recipient's person document -> basics tab.
Once you make this change perform a Shift + Ctrl + F9 on the people & groups view.
Feedback response number VPRS9KCKUP created by ~Isaac Nimnulitjip on 05/22/2014